Regarding the product-lens issue
Regarding the product-lens issue.Q: Will the delivery of the purchased product include the frame part?
A: The products we show only contain a replacement pair, not a frame, please don't mind taking pictures.
Q: How to determine the frame model?
A: Please feel free to contact our customer service team, the model code should be in the inner area of the temple, in the format XX-XXX or O0-XXXX-XX, we are really happy to help you.
Q: What if the lenses I receive are defective or do not fit?
A: We apologize if the lenses you received are defective. Before our lenses leave the warehouse, we will conduct very strict quality tests, but occasionally the lenses are damaged during transportation, in such a case you can Contact our customer service team at the first time. The customer service team will strive to solve your problems perfectly.
If the lens you purchased is not suitable for your frame, please contact the customer service team as soon as possible. The customer service team will find the reason for you and try to provide you with suitable lenses.
Q: How is the quality of your lenses?
A: Our lenses are of very good quality, all of these products meet or exceed international impact resistance standards, provide a full range of UV protection, and have a permanent hydrophobic, oleophobic, and dust-proof coating for long-lasting and effective lens protection .
Q: What is the difference between IMYTPFT AR lenses and ordinary lenses?
A: The IMYTPFT AR lens is made of excellent optical materials, with excellent optical transparency and impact resistance. The thickness of the lens has reached an ultra-high thickness of 1.2mm-1.8mm without affecting the high definition of the lens. The impact completely exceeds the international standard. At the same time, the AR coating is used to reduce the stimulation of the rear light to the glasses, increase the sense of security during exercise, and truly achieve all-round protection.
*Any other questions please contact our customer service team